Our response to COVID-19

Actions we're taking as a company

The health of our members and the safety of those who deliver care are our top priorities. Over the course of the pandemic, we have taken a wide range of actions to ease the impact on the people we serve and on the health care system overall.

Supporting COVID-19 vaccination

Everyone who gets the vaccine — if they can and as it becomes available to them — will play a part in helping to end the pandemic and get us back to safely doing the things we enjoy and seeing the people we care about. Our COVID-19 vaccination program is focused on removing barriers to vaccination and supporting equitable access, helping guide people to vaccination providers near them through our vaccine resource finder.

Helping members access care and health information

At UnitedHealthcare, we are committed to helping members manage their health, understand what's covered in their benefits and get access to the care they need. As the situation with COVID-19 continues to change, we are committed to helping members stay informed.

Actions to support health care professionals and our network

Health care professionals are on the front-line serving our members and their communities. We’re working to help ease their burden by helping improve access to care, decrease their administrative processes and help address the financial pressure that may be caused by the national public health emergency.

See how UnitedHealthcare is helping in local communities

Delivering on our mission

Our mission — to help people live healthier lives and to help make the health system work better for everyone — guides the work we do each day and is central to the actions we’re taking to help people through COVID-19.

Supporting our members and the community during the COVID-19 pandemic

We're listening

We’re committed to keeping you up to date on COVID-19. We're taking note of your questions and working hard to provide answers.

Disclaimer

This overview describes benefits we offer to all members in all states. They also include federal requirements. More benefits may be available in some states and under some plans. We have created rules and practices that may apply to some of our products at this time. The information is a summary and is subject to change. For more information, contact your account representative or call the number on your member ID card.

The information is a summary and is subject to change. Employer-sponsored plans are also known as UnitedHealthcare Group Market plans. This page describes benefits we offer to all members in all states. They also include federal requirements. More benefits may be available in some states and under some plans. We have created rules and practices that may apply to some of our products at this time. The information is a summary and is subject to change. For more information, contact your account representative or call the number on your UnitedHealthcare card.